About Art of LivingArt of Living is a family business set up in 1972 by my parents Paul and Averil Bluett-Duncan who established the customer service tradition that we are so proud of today. Customers know that they can rely on us to give good, genuine advice and that they can browse at their leisure without being subjected to a hard sell – or indeed any sort of ‘sell’. We enjoy long-standing relationships with many regular customers who in turn are a great source of informal product reviews and tips. Our ProductsWe pride ourselves on knowing the exact difference between a spade and a shovel (or a pot and a pan ?) ...and what each does best. Our products are carefully selected from trusted manufacturers and many of them have been test-driven by our staff or our customers. However, we can’t test all of them and because we only want to sell products that do the job they are meant to, we will gladly refund any product that you have used for up to two months if you are not happy with it.How can we help you?Whether you know exactly what you want or are looking for ideas or advice, Art of Living will be pleased to help. We are immensely proud of our ‘Investor in People’ status and commit a great deal of time to training our staff so that they can confidently give informed and intelligent advice. And if we don’t have what you’re looking for, allow us to source it for you.Guarantees and RefundsA customer who agonizingly dropped her newly-purchased crockery on the pavement outside our Cobham shop was the inspiration for our breakage refund policy. If you buy an item from us and break it within 18 months, we will offer you a 50% discount on the purchase of a replacement. We will also happily return your money if you are not satisfied with a product’s performance within two months of purchase. Unused products may be returned at any time. See our terms and conditions for full details.
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Andrew and Babette Bluett- Duncan
Directors of Art of Living
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