It is so easy to clean – you can either pop it in the dishwasher or if you prefer to clean it by hand, you can use a scourer since it is stainless steel. We recommended the Lady Jane Scourer used with Demeyere’s own Cream Cleaner.
Under normal circumstances, and assuming everything is in stock, we aim to despatch goods within 1-3 working days (or within 24 hours for express delivery) of receiving your order and depending on the delivery method you choose, your order will then usually arrive in 1-2 days. So in an ideal world your order will be with you within no more than 5 working days.
We have over 1,000 lines listed on the website and have most items in stock, but occasionally, as we have three shops and the website, we run out of stock. If this is the case we'll contact you, usually within 48 hours, to let you know.
Don't worry, we NEVER take payment from your card until your order is despatched, so if we're out of stock you are of course free to cancel and won't have been charged anything. (If you have used PayPal we will refund your account as soon as possible).
Our delivery charges are as follows:Mainland UK
Order value of £39 or more - Free Standard Delivery
Order values of less than £39 - £4.95
Express Delivery - £6.95
Next Day Delivery by 12AM - £9.95
Saturday Delivery - £14.95
Sunday Delivery - £16.95Isle of Wight
- £9.95Highlands & Islands of Scotland
- £10.95Isle of Man, Isles of Scilly, Northern Ireland
- £12.95Channel Islands
- £14.95Republic of Ireland
- £15.95France, Denmark, Germany, Monaco
- £16.95Italy, Spain
- £28.95Greece, Portugal
- £29.95Austria, Czech Republic, Finland, Hungary, Liechtenstein, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, Switzerland
- £37.95Gibraltar, Bulgaria, Canary Islands
- £42.95Estonia, Latvia, Malta, Romania, Turkey
- £73.95Other destinations
For orders to be shipped to no listed destinations (called "Other"), we will advise the shipping costs within 24 hours of receipt of your order and ask if you want to proceed.Please note
that any overseas shipment of glass ware is at your own risk and you will hence need to take out insurance to cover any damage in transit.