Our Guarantees

For over 40 years we have been supplying high quality cookware and take great pride in our customer service. Indeed, we have been twice nominated for the Excellence in Housewares award for the quality of our customer care.

We think your purchase should be risk free, so we offer the following guarantees:

• Money Back Guarantee - If any item you buy from us doesn’t do what you wanted, you can return it for a refund, even if you have used it
• Half price breakage guarantee – if you break any item you purchase from us within 2 years, you can buy a replacement at half the purchase price

John Lewis Price Match

We price match John Lewis, who price match extensively, therefore we believe we can give you the most competitive price. If you see something at a lower price at John Lewis please don’t hesitate to contact us by phone or email.